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Refund and Returns Policy

  1. Return period: The policy should specify the period within which customers can return the product if they are not satisfied with it. This period is usually within 30 days of purchase.
  2. Condition of the product: The policy should state the condition that the product must be in for it to be eligible for a return or refund. This may include the product being unused, undamaged, and in its original packaging.
  3. Refund method: The policy should specify the method by which the refund will be made. This may include a refund to the original payment method, store credit, or exchange for a different product.
  4. Shipping costs: The policy should clarify who will bear the cost of shipping for returns and whether the original shipping cost will be refunded.
  5. Restocking fee: Some sellers may charge a restocking fee for returned products. This should be stated in the policy.
  6. Warranty: The policy should mention any warranties or guarantees that apply to the product.
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